Effective Date: November 01, 2025

This Privacy Policy applies to the TRAC Fleet Tracking & Management System ("we", "our", or "us"), including our website and mobile applications.

1. Information We Collect

We collect and process information necessary to provide fleet tracking and monitoring services. This includes:

• Account Information: Login credentials, name, email address, and company details provided by your account administrator.
• Location & Fleet Data: Vehicle location, movement logs, and device diagnostics required for real-time tracking services.
• Technical Data: IP address, device model, operating system, and app usage logs for system maintenance.

2. How We Use Your Information

Your information is used strictly to provide, maintain, and improve our fleet management services, respond to support inquiries, maintain system security, and deliver essential service updates.

3. Data Security and Sharing

We apply strict technical and organizational security measures to protect your data. We do not sell, rent, or trade your personal information to third parties or marketing organizations.

4. User Rights & Account Deletion

You have the right to request access, correction, or deletion of your personal data. If you wish to delete your account or associated data, please contact your company administrator or reach out to our support team.

5. Policy Updates

We may update our Privacy Policy periodically. You are advised to review this section periodically for any changes.

6. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at: support@trac.my